Where good people grow great futures 

At Dairy Australia, we believe in growing great futures - that includes yours. Here, you'll contribute to something bigger: the livelihood of farmers, the sustainability of communities in dairy regions and the future of one of Australia's most vital industries. 

Working alongside people whose knowledge and passion run deep, you’ll love being part of a team where flexibility matters and support comes in abundance. What’s more, we’re as invested in your growth as we are in the industry's future. 

Whether you’re new to the industry or bring years of experience to the table, if you’re after work that’s practical, challenging and deeply connected to real outcomes, you’ll find it at Dairy Australia.  To learn more, watch the video below.

Your opportunity

Reporting to the Application Development Lead, the Salesforce Administrator is responsible for supporting, maintaining and enhancing Dairy Australia’s Salesforce platform. As part of the Application Development Team, you’ll manage day‑to‑day administration, evaluate and investigate issues, and push configuration and enhancements through to production using established DevOps and release processes.

This role is both hands‑on and future‑focused - you’ll help solve problems, investigate issues, improve adoption and ensure the platform is secure, scalable and aligned to Dairy Australia’s growth.

This role is offered as a 2‑year fixed term contract.

Key responsibilities:

• Manage Salesforce administration including users, profiles, roles, permissions and data security.
• Act as level 1 support, evaluating problems and triaging incidents with a solution‑focused mindset.
• Configure and maintain automation using Flows, Workflow Rules and Process Builder.
• Oversee Salesforce environment management including sandboxes, SSO and certificate management.
• Stay current with Salesforce releases and leverage new features to improve business outcomes.
• Support Salesforce‑related tools including Experience Cloud and Pardot, and progressively learn administration of other enterprise systems.
• Create and maintain system documentation, audits and training materials.
• Provide guidance and training to improve adoption across the organisation, communicating information clearly to users at all levels.
• Collaborate with the Vendor Release Engineer to deliver CI/CD pipelines using Azure DevOps.
• Participate in release management activities, demonstrating resilience and adaptability during tight delivery cycles.

About You

You are resilient, curious and proactive, with the ability to solve problems, communicate clearly and work effectively with stakeholders at all levels.

You’ll bring:

• Proven experience in a Salesforce Administration role
• Demonstrated experience pushing changes into a production environment
• Strong knowledge of Salesforce best practices, automation and Lightning Experience
• Experience with CI/CD tooling (Azure DevOps or similar highly regarded)
• Strong analytical and problem‑solving capability
• Excellent communication and relationship‑building skills
• Salesforce Administrator Certification (mandatory)

(Please include your Salesforce Administrator Certification with your application).

Why Dairy Australia?

Are you someone who isn’t afraid to roll up their sleeves and make things happen? At Dairy Australia, you’ll fit right in. 

Here, you’ll be surrounded by good people who are genuine, down to earth and as driven as you. Our people care – about the work, each other and doing what’s right for the industry. You’ll see this every day, whether you work in our Melbourne office or in any of our eight dairy regions across Australia. 

We believe your best work happens when you're supported to thrive. That's why we focus on creating the right environment for you to make a meaningful impact while maintaining a genuine work-life balance. 

What does this mean for you? 

• Flexibility that works: Find a better balance with hybrid working across our Southbank office and your home office. Structure your work around what needs to get done - because we know your best work happens when life is in balance. 
• Where good people grow: You'll be part of a close-knit, high-performing team of grounded changemakers, where your expertise is valued and your professional growth is actively encouraged.  
• Culture of innovation and care: Here at Dairy Australia, we’re open to each other’s ideas, we operate with integrity, and we're driven to find the best solutions for our employees and stakeholders - because we’re all united by a common purpose.  

Join us and help build great futures 

If your motivations and skillset align with what you’ve read, please apply with your CV, Cover Letter and Salesforce Administrator Certification. 

Please note: As part of Dairy Australia’s recruitment process, you may be required to undergo a National Police Check and provide evidence of your right to work in Australia. 

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